- 8 Sections
- 26 Lessons
- 52 Weeks
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- Section 1: Understanding false alarms6
- 1.1What constitutes a false alarm in alarm systems.
- 1.2What constitutes a false alarm in alarm systems.1 Question
- 1.3Impact of false alarms on Florida’s communities, emergency services, and electrical contractors.
- 1.4Impact of false alarms on Florida’s communities, emergency services, and electrical contractors.1 Question
- 1.5Data on false alarm frequency and associated costs.
- 1.6Data on false alarm frequency and associated costs.1 Question
- Section 2: Identifying False Alarm Triggers8
- 2.1User-related issues (e.g., incorrect operation of control panels).
- 2.2User-related issues (e.g., incorrect operation of control panels).1 Question
- 2.3Electrical installation errors (e.g., improper wiring, poor grounding).
- 2.4Electrical installation errors (e.g., improper wiring, poor grounding).1 Question
- 2.5Environmental influences (e.g., temperature fluctuations, dust, or vibrations).
- 2.6Environmental influences (e.g., temperature fluctuations, dust, or vibrations).1 Question
- 2.7Equipment limitations (e.g., sensor sensitivity, outdated technology).
- 2.8Equipment limitations (e.g., sensor sensitivity, outdated technology).1 Question
- Section 3: Installation Practices to Prevent False Alarms8
- 3.1Optimal wiring techniques and connectivity standards.
- 3.2Optimal wiring techniques and connectivity standards.1 Question
- 3.3Strategic placement of detectors (e.g., smoke, motion, glass break).
- 3.4Strategic placement of detectors (e.g., smoke, motion, glass break).1 Question
- 3.5Environmental considerations in system design (e.g., avoiding interference from HVAC).
- 3.6Environmental considerations in system design (e.g., avoiding interference from HVAC).1 Question
- 3.7Integration of advanced technologies like video verification.
- 3.8Integration of advanced technologies like video verification.1 Question
- Section 4: Florida Regulations and Ordinances6
- 4.1Key provisions of Florida Statutes Chapter 489, Part II for electrical contractors.
- 4.2Key provisions of Florida Statutes Chapter 489, Part II for electrical contractors.1 Question
- 4.3Overview of local false alarm ordinances (e.g., fines, response protocols).
- 4.4Overview of local false alarm ordinances (e.g., fines, response protocols).1 Question
- 4.5Industry standards (e.g., SIA, FARA model ordinances).
- 4.6Industry standards (e.g., SIA, FARA model ordinances).1 Question
- Section 5: Enhanced Call Verification (ECV) Strategies6
- 5.1Explanation of ECV and its implementation process.
- 5.2Explanation of ECV and its implementation process.1 Question
- 5.3Benefits of ECV for emergency response efficiency.
- 5.4Benefits of ECV for emergency response efficiency.1 Question
- 5.5Electrical contractor’s role in supporting ECV-compatible systems.
- 5.6Electrical contractor’s role in supporting ECV-compatible systems.1 Question
- Section 6: Professional Development and Certifications6
- 6.1Relevant certifications for alarm system installation (e.g., NICET, ESA).
- 6.2Relevant certifications for alarm system installation (e.g., NICET, ESA).1 Question
- 6.3Importance of ongoing training for electrical contractors.
- 6.4Importance of ongoing training for electrical contractors.1 Question
- 6.5Florida’s continuing education requirements for license renewal.
- 6.6Florida’s continuing education requirements for license renewal.1 Question
- Section 7: Educating Customers for Alarm Reliability6
- 7.1Techniques for teaching customers proper system operation.
- 7.2Techniques for teaching customers proper system operation.1 Question
- 7.3Providing clear, concise user guides.
- 7.4Providing clear, concise user guides.1 Question
- 7.5Ongoing support to address customer questions.
- 7.6Ongoing support to address customer questions.1 Question
- Section 8: Partnering with Law Enforcement6
- 8.1Law enforcement’s process for handling alarm activations.
- 8.2Law enforcement’s process for handling alarm activations.1 Question
- 8.3Importance of verified alarms to prioritize responses.
- 8.4Importance of verified alarms to prioritize responses.1 Question
- 8.5Strategies for working with local agencies to reduce false alarms.
- 8.6Strategies for working with local agencies to reduce false alarms.1 Question
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